Privacy Policy
1. Introduction
At Prints Charming, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit my website, make a purchase, or interact with my business. It also outlines your rights under UK GDPR and the Data Protection Act 2018.
By using my website or services, you agree to the terms set out in this policy.
2. What Information I Collect
I may collect and process the following types of personal data:
- Identity Data – Name, title, and contact details (email, phone number, address).
- Order Information – Details about purchases, custom orders, and personalisation requests.
- Payment Information – Payment details are processed securely via third-party payment providers (e.g., PayPal, Stripe) and are not stored by me.
- Print Data – Fingerprints, handprints, or footprints provided for imprint jewellery creation.
- Communication Data – Any messages, emails, or feedback sent to me.
- Technical Data – IP address, browser type, and website usage data (collected via cookies).
3. How I Use Your Information
I collect your information to:
- Process and fulfil your orders.
- Communicate with you regarding your purchase or enquiry.
- Custom-make your imprint and memorial jewellery.
- Improve my website and services.
- Comply with legal obligations (e.g., tax and accounting purposes).
I will never sell or rent your data to third parties.
4. Legal Basis for Processing Data
I process your data under the following legal bases:
- Contractual Obligation – To provide the products or services you have requested.
- Legitimate Interest – To improve my services and respond to enquiries.
- Legal Obligation – To comply with financial and tax regulations.
- Consent – When you opt-in to receive marketing emails (you can withdraw this at any time).
5. How Your Data is Stored and Protected
I take appropriate security measures to protect your personal data, including:
- Secure servers and encrypted transactions.
- Limited access to personal data (only necessary personnel).
- Compliance with UK GDPR security standards.
6. How Long I Keep Your Data
I retain personal data for as long as necessary to:
- Fulfil your order and provide aftercare.
- Maintain business records (up to 6 years for tax and accounting purposes).
- Store fingerprint or handprint data securely (if required for future orders, with your consent).
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications.
- Object to data processing in certain circumstances.
To exercise these rights, contact me at [Your Contact Email].
8. Sharing Your Data
I may share your data only when necessary:
- With trusted payment providers (e.g., PayPal, Stripe) to process payments securely.
- With couriers and delivery services to fulfil your order.
- Where required by law (e.g., tax authorities or fraud prevention).
I will never sell or trade your personal information.
9. Cookies & Website Tracking
This website uses cookies to enhance user experience. Cookies may collect technical data such as browsing behaviour and device information. You can manage cookie settings via your browser.
For more details, see my Cookie Policy [if applicable].
10. Contact Me
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Kathryn Caterer
Prints Charming
7 Moor Valley Close, Sheffield, S20 5DZ.
Email: prints-charming@live.co.uk
11. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.